Privacy Policy

Information We Collect

Information You Provide

• Account Registration: When you register an account with us, you provide personal information such as your name, email address, and contact details.
• Facility Use: When you use our facilities or amenities, we may collect information related to bookings, visits, and usage patterns.
• Payments: To process payments for services, we collect transactional information, including payment card details and billing addresses, which are processed by our secure payment processors.
• Feedback and Support: If you provide feedback or contact support, we collect the information you provide in your communications.

Information We Automatically Collect

• Usage and Device Information: When you access our website or mobile app, we automatically collect information about your device and how you use our services, including IP addresses, browser types, and session durations.
• Location Information: If enabled, we may collect precise location data from your mobile device to enhance your experience with our facilities and services.

How We Use Your Information

• To Provide Services: We use your information to operate, maintain, and provide the features and functionality of our website, app, and physical facilities.
• To Improve and Optimize: We analyze usage patterns to improve our website, app, and facilities and to develop new features and services.
• Communication: We may use your information to communicate with you about your account, updates, security alerts, and support messages.
• Legal Compliance: We use your information as necessary to comply with applicable laws, regulations, and legal processes.

Sharing Your Information

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to meet national security or law enforcement requirements.
• Business Transfers: In the event that Ooosh Limited is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.

Your Rights

• Access and Update: You can review and update personal information associated with your account at any time by logging into your account.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions dictated by law.
• Objections and Restrictions: You have the right to object to our processing of your personal information and to request restrictions on such processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: